OrderID:                  

Customer Number:

Order Status:          

Device Type:           
Manufacturer:         
Model Number:      
Serial Number:       

Service:                  

Engineer:                  
Date  In:                    
ETA:                         
Completion Date:   
 

Problem Description:
alarm 37
 

Repair Actions:

Wrong parameter caused by EEPROM memory content which got corrupted. The EEPROM memory chip got pulled out from the computer board and reprogrammed. Final test passed.

Comments:

drive is throwing alarm 37 immediately after initialization